Last Updated: 14/01/2025

Thank you for visiting Akari Candles. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

 

1. Who We Are

Akari Candles is a New Zealand-based business dedicated to crafting high-quality candles. Our website, built on Wix Studio, allows customers across New Zealand and other countries to browse and purchase our products, with order processing and fulfillment powered by Shopify.

 

2. Information We Collect

We collect and process your personal information to provide our services effectively. Types of data we collect include:

• Personal Information: When you make a purchase, we collect your name, shipping address, billing address, email address, and phone number to process your order.

• Payment Information: Payment processing is securely handled through Shopify. We do not store your credit card details; however, Shopify may retain certain transaction details as required by law.

• Website Usage Data: We use cookies and similar tracking technologies to monitor activity on our site and collect data such as IP addresses, browser type, and pages visited. This helps us improve user experience and marketing efforts.

 

3. How We Use Your Information

The information we collect is used in various ways, including:

• Order Fulfillment: Processing and shipping orders, updating you on your order status, and providing customer support.

• Website Improvement: Enhancing your experience on our website, understanding how visitors interact with our site, and optimizing our product offerings.

• Marketing: Sending you updates, promotions, and information on new products if you have opted into our mailing list (you can unsubscribe at any time).

 

4. Sharing Your Information

We respect your privacy and will not sell or disclose your information to third parties except in the following situations:

• Service Providers: We may share your information with trusted service providers such as Shopify for order processing, payment services, and shipping.

• Legal Compliance: We may disclose your information if required by law, or to comply with legal processes, such as a court order or government request.

 

5. Data Security

We take data security seriously and implement appropriate security measures to protect your information. Our website uses SSL (Secure Sockets Layer) technology to encrypt data transmitted between your device and our servers. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights Under New Zealand Law

Under the New Zealand Privacy Act 2020, you have rights to:

• Access Your Data: Request a copy of the personal data we hold about you.

• Correct Your Data: Request correction of any incorrect or incomplete information.

• Withdraw Consent: Opt out of any marketing communications by following the unsubscribe link in our emails or by contacting us directly.

To exercise these rights, please contact us at info@akaricandles.co.nz 

 

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic, customize content, and improve functionality. By using our site, you agree to our use of cookies. You can manage cookie settings in your web browser.

 

8. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.

 

9. Children’s Privacy

Akari Candles does not knowingly collect personal information from children under 13 years of age. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

 

10. Changes to Our Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for any other reason. Updates will be posted on this page, and the "Last Updated" date will be revised.

 

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Akari Candles
Email: ( info@akaricandles.co.nz )
Location: Auckland, New Zealand.

 

By using our website and services, you consent to this Privacy Policy. Thank you for trusting Akari Candles with your personal information.